Logo PROBLEMS
OF MODERN
ECONOMICS
Start Page
News
Information About the Journal
About the Editor-in-chief
Advertising
Contacts
EURASIAN INTERNATIONAL SCIENTIFIC-ANALYTICAL EDITION Russian
Thematic profile of the Journal
The latest
Issue
Announcement
Issues List
Find
Editorial Council
Editorial Board
Magazine Representatives
Article Submission Guidelines
PROBLEMS OF MODERN ECONOMICS, N 1 (85), 2023
ECONOMICS AND MANAGEMENT IN THE SPHERE OF SERVICES
Voloshinova M. V.
Assistant professor, Chair of economics and management in the sphere of services, St. Petersburg State University of Economics, PhD (Economics)
Kuchumov A. V.
Assistant professor, Chair of economics and management in the sphere of services, St. Petersburg State University of Economics, PhD (Economics)
Pecheritsa E. V.
Assistant professor, Chair of economics and management in the sphere of services, St. Petersburg State University of Economics, PhD (Economics)

Positioning of social innovations in the sphere of services: conceptual aspects (Russia, St. Petersburg)
The article focuses on the positioning of social innovations in the sphere of services from the perspective of the managerial practice inside and in between the subjects of service in the sphere of tourism. The aims of the research are: a) to provide a conceptual review of social innovations in the context of social entrepreneurship, b) to connect the theoretical concept with the existing scholarly literature on the sphere of services, and c) to give an impulse not only to theoretical thinking, but alto to the implementation of social innovations in service-type organizations. The authors conclude that social innovations, as compared to the technological ones, should be more sustainable and effective, and that the value they create should serve local communities rather than tourists.
Key words: tourism, social innovations, technological innovations, management, stake-holders, sphere of services
Pages: 128 - 131



Список использованных источников:
1. Comini, G., Barki, E., & Aguiar, L.T. (2012). De. A three-pronged approach to social business: a Brazilian multi-case analysis social businesses. Revista de Administração, 47(3), 385–397.
2. Comini, G.M., Fischer, R.M. and D’Amario, E.Q. (2022), «Social business and social innovation: the Brazilian experience», Innovation & Management Review, Vol. 19 No. 2, pp. 140–155.
3. Battilana, J., & Lee, M. (2014). Advancing research on hybrid organizing — insights from the study of social enterprises. The Academy of Management Annals, 8(1), 397–441.
4. Battilana, J., Lee, M., Walker, J., & Dorsey, C. (2012). In search of the hybrid ideal. Stanford Social Innovation Review, 10(3), 51–55.
5. D’Amario, E.Q., & Comini, G.M. (2020). Social innovation in Brazilian social entrepreneurships: A proposed scale for its classification. RGBN Revista Brasileira de Gestão de Negócios, 22(1), 104–122.
6. Crossan, M.M., & Apaydin, M. (2010). A multi-dimensional framework of organizational innovation: A systematic review of the literature. Journal of Management Studies, 47(6), 1154–1191.
7. Moore, Michele-Lee & Riddell, Darcy & Vocisano, Dana. (2015). Scaling Out, Scaling Up, Scaling Deep Strategies of Non-profits in Advancing Systemic Social Innovation *. Journal of Corporate Citizenship. 2015. 67–84.
8. Pol, E., & Ville, S. (2009). Social innovation: Buzz word or enduring term? Journal of SocioEconomics, 38(6), 878–885.
9. Phills, J., Deiglmeier, K., & Miller, D. (2008). Rediscovering social innovation. Stanford Social Innovation Review, 34–43.
10. Smith, W.K., Gonin, M., & Besharov, M.L. (2013). Managing social-businnes tensions: A review and research agenda for social enterprise. Business Ethics Quarterly, 3(2013), 407–442.
11. Martin, R.L., & Osberg, S. (2007). Social entrepreneurship: The case for definition. Stanford Social Innovation Review, Spring, 29–39.
12. Chesbrough, H. (2006). Open innovation: A new paradigm for understanding industrial innovation. in Chesbrough, H., VAnhaverbeke, W., & West, J. (Eds), Open Innovation: Researching a New Paradigm, Oxford: Oxford University Press, 1–12.
13. Mosedale, Jan & Voll, Frieder. (2017). Social Innovations in Tourism: Social Practices Contributing to Social Development. URL: https://www.researchgate.net/publication/309617259_Social_Innovations_in_Tourism_Social_Practices_Contributing_to_Social_Development (дата обращения 31.01.2023).
14. Rueede, Dominik and Lurtz, Kathrin, Mapping the Various Meanings of Social Innovation: Towards a Differentiated Understanding of an Emerging Concept (July 19, 2012). EBS Business School Research Paper No. 12–03, URL: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2091039 (дата обращения 31.01.2023).
15. Sørensen, F. (2007). The geographies of social networks and innovation in tourism. Tourism Geographies, 9(1), 22–48.
16. Molz, J. G. (2012). Couch Surfing and network hospitality: ‘It’s not just about the furniture’. Hospitality & Society, 1(3), 215–225.
17. Pace, S. (2013). Looking at innovation through CCT glasses: Consumer culture theory and Google glass innovation. Journal of Innovation Management, 1(1), 38–54.
18. Lynch, P., Molz, J. G., Mcintosh, A., Lugosi, P., & Lashley, C. (2011). Theorizing hospitality. Hospitality & Society, 1(1), 3–24.
19. Nagy, K., Social Innovation Possibilities in Tourism — International Best Practices and National Potentials (June 1, 2019). URL: https://ssrn.com/abstract=3639505 or http://dx.doi.org/10.2139/ssrn.3639505 (дата обращения 31.01.2023).
20. Alkier, R., Milojica, V., & Roblek, V. (2017). Challenges of the social innovation in tourism [Paper presentation]. 4th International Scientific Conference ToSEE-Tourism in Southern and Eastern Europe 2017 Tourism and Creative Industries: Trends and Challenges, 4(2004), 1–13.
21. Samuel Wirth, Monika Bandi Tanner & Heike Mayer (2022) Social innovations in tourism: Analysing processes, actors, and tipping points, Tourism Geographies, URL: https://www.tandfonline.com/action/showCitFormats?doi=10.1080%2F14616688.2022.2155697&area=0000000000000001 (дата обращения 31.01.2023).
22. Moulaert, F., & Nussbaumer, J. (2005). Beyond the learning region: The dialectics of innovation and culture in territorial development. In R. A. Boschma & R. C. Kloostermann (Eds.), Learning from clusters: A critical assessment (pp. 89–109).
23. Batle, J., Orfila-Sintes, F., & Moon, C. J. (2018). Environmental management best practices: Towards social innovation. International Journal of Hospitality Management, 69(August 2017), 14–20.
24. Malek, A., & Costa, C. (2015). Integrating communities into tourism planning through social innovation. Tourism Planning & Development, 12(3), 281–299.
25. Печерица Е.В. Социальная ответственность бизнеса как основной принцип формирования входных барьеров на рынок гостиничных услуг региона // Региональная экономика: теория и практика. — 2012. — № 16. — С. 45–50.
26. Печерица Е.В. Теоретические аспекты ресурсосберегающих технологий в гостиничном бизнесе // Технико-технологические проблемы сервиса. — 2014. — № 2(28). — С. 95–99.
27. Heslinga, J.H., Hillebrand, H. and Emonts, T. (2019), «How to improve innovation in sustainable tourism? Five lessons learned from the Austrian Alps», Journal of Tourism Futures, Vol. 5 No. 1, pp. 35–42.
28. Souza, A.C.A.A.d., Lessa, B.d.S. and Lázaro da Silva Filho, J.C. (2019), «Social innovation and the promotion of local economic development», Innovation & Management Review, Vol. 16 No. 1, pp. 55–71.

Article in russian

Back to the issue content

Copyright © Problems of Modern Economics 2002 - 2024